Terms of service

Terms of Service

Overview

We are Ecom LTD ("Company," "we," "us," "our"), operating as Zanny Home. Zanny Home provides this website, together with all content, tools, and services available through it, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices outlined here.

By accessing our site and/or making a purchase, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), along with any additional terms, conditions, and policies referenced herein or accessible by hyperlink. These Terms of Service apply to all site users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please review these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree with all provisions of this agreement, you should not access the website or use any services. If these Terms of Service constitute an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the store will also fall under these Terms of Service. The most current version of the Terms is always available on this page. We reserve the right to update, amend, or replace any portion of these Terms by posting changes to our website. It is your responsibility to check this page regularly for updates. Continued use of or access to the website after changes have been posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that enables us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent for any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions across various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information available on this site is not accurate, complete, or current. Content on this site is provided for general informational purposes only and should not serve as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely information sources. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Such historical information is necessarily not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but are under no obligation to update any information. You agree that monitoring changes to our site is your responsibility.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products or Services

Certain products or services may be available exclusively through the website. These products or services may be limited in quantity and subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your monitor's display of any color will be completely accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

We reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Such restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns & Refunds Policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we have no control, monitoring, or input.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant or assume any liability for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 - User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive, or obscene material, nor any computer virus or malware that could affect the operation of the Service or related websites.

You must not use a false email address, impersonate anyone, or mislead us or third parties about the origin of any feedback or comments. You are solely responsible for the accuracy of your submissions. We are not liable for any comments posted by you or any third party.

Section 10 - Personal Information

The personal information you provide through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders, if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted an order).

We are not obligated to update, amend, or clarify information in the Service or on any related website unless required by law.

Section 12 - Prohibited Uses

In addition to other restrictions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to upload viruses or malicious code, to collect personal data of others, to spam or phish, for obscene purposes, or to interfere with security features.

We reserve the right to terminate your use of the Service if you violate any of these prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service is provided on an "as is" and "as available" basis. In no case shall the Company, its directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

Section 15 - Severability

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion will be severed without affecting the remaining provisions.

Section 16 - Termination

These Terms remain in effect unless terminated by either party. We may terminate at any time without notice if you fail to comply with any term or provision.

Section 17 - Entire Agreement

These Terms constitute the complete agreement between you and us and supersede all prior agreements and understandings.

Section 18 - Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Wyoming.

Section 19 - Changes to Terms of Service

We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of those changes.

Section 20 - Dispute Resolution

Governing Law: These Terms shall be governed by the laws of the State of Wyoming.

Arbitration Agreement: Disputes shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver: You agree that any arbitration shall be limited to the dispute between the Company and you individually.

Contact Us

Customer support hours: 9:00 am to 5:00 pm EST, Monday to Friday

Email: info@zannyhome.com (response within 12 hours during business days)

Phone: +1 (618) 800-2992 (available 24/7)

Company name: Ecom LTD

Address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States

You can also contact us via our contact us page by clicking here https://zannyhome.com/pages/contact-us